The Kinesiology Room

Client Agreement

In attending appointments the client accepts the following:

• I understand that any complementary therapy treatment which I receive is not a substitute for a medical or psychological diagnosis or treatment by a qualified medical practitioner.

• I understand that it is recommended that I see such a practitioner for any physical or psychological problem I have now or in the future.

• I accept that treatment at The Kinesiology Room is intended for use alongside any conventional treatment and any the advice of my medical doctor is acted upon first and foremost.

• I further confirm that all the details provided are true and accurate.

• I assume full responsibility for changes I make and supplementations I use, including being responsible for ensuring there are no contraindications with any medication I take.

• I understand that all information or guidance given by The Kinesiology Room is intended for my highest good and to bring about positive change and it is my choice to act upon.

• I give permission for my details to be stored on The Kinesiology Room's database in line with The Kinesiology Room's Privacy Policy.

• I give permission to be contacted in relation to appointments, treatments e.g. appointment confirmation or cancellation, session notes and recommendations.

• I confirm that I am of lawful age and fully understand the contents of this document.

• I confirm I understand the Session Fee payment terms.

• I confirm I understand the Cancellation Policy.

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Payment

Payment for sessions can be made anytime within the 24 hours prior to the appointment or on the day of your session.

We politely ask that payment is made no later than the day of the appointment and reserve the right to email an invoice for late payment.

Payment is made via Card, Apple Pay or Paypal. A payment link is provided on booking and can also be made via the website Session Payment Page.  

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Cancellation​

I understand that plans can change and unexpected situations arise. However, each appointment involves dedicated time before, during and after the session. Late cancellations can make it difficult to offer that time to another client and can impact the sustainability of a small practice.

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Rescheduling and cancellations

I kindly ask for at least 48 hours' notice wherever possible if you need to cancel or rearrange your appointment.

A minimum of 24 hours' notice is required.

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48 hours or more notice
No cancellation fee.

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Between 24 and 48 hours' notice

No cancellation fee, although I appreciate as much notice as possible.

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Less than 24 hours' notice
A cancellation fee of 50% of the session fee applies, or the appointment will need to be rebooked. Please contact me as soon as possible if you need to make a change.

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Missed appointments

If you miss your appointment without prior notice and do not contact me to rearrange, the full session fee will be payable to cover the reserved appointment time.

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I understand that genuine emergencies and unforeseen circumstances can arise, and discretion is applied on an individual basis.

 

Thank you for respecting my time and the time set aside for you. Your consideration helps me maintain a sustainable practice and continue to offer each client the time, care and attention they deserve.

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Contact

If you have any questions about our Terms and Conditions, You can contact Us:

By email: thekinesiologyroom@gmail.com